Latest Service Updates

SHOWROOM VISITS

Our showroom in Central is now back in business as normal. However, we are doing everything we can to ensure the health and safety of our employees and customers, therefore,

  • Acrylic panels have now been installed in all our trading desks
  • All visitors must wear masks and use hand sanitizer prior to attending the showroom.
  • All showroom visits also will require an appointment.  

By segregating customer visits, it allows us to sterilize the trading areas as well as lower the risk of spreading the virus.

Also, the maximum daily cash transaction for an individual is HK$15,000.

ONLINE STORE UPDATES

We are making a few changes to our policies,

  • The minimum online order amount of HK$800 has now be removed.
  • No cash payments for all online orders - customers must settle full payment with the method selected upon checkout
  • New shipping promotion will be in place and effective 24th Apr 2020.

    • For Hong Kong Customers:
      • All orders under HK$3,000 will be charged a flat rate of HK$80 for selecting HK Local Courier
      • All orders with HK$3,000 or above will be shipped free of charge.
      • All orders with HK$30,000 or above will require to be delivered by Armed Guard Services or to be picked up in our showroom.
       
    • For Macau Customers:
      • All orders under HK$3,000 will be charged as FedEx International Priority rate.
      • All orders with HK$3,000 or above will be shipped free of charge.

    • For International Customers:
      • All collectibles ONLY orders with US$500 or above will be shipped free of charge.
      • All other orders will be charged as FedEx International Priority rate.

 

We hope to bring back the FedEx International Economy as an option for our international customers as soon as FedEx resumes its services.

Thank you for your continued support.

 

From

LPM Group Ltd

24th Apr 2020