Who can buy from LPM?
Anyone can buy from LPM. Our clients consist of Collectors, Dealers, Accumulators, Banks, Brokerage Houses, Investors and Speculators. Whether you want to purchase large quantities or individual items, we can fulfil all of your needs.
How do I open an account?
Fill the account opening form here and send a copy of your ID to email@example.com
Does it cost anything to open an account with LPM?
No, opening an account is free of charge.
How can I lock in prices?
The price can be locked by securing with a 15% credit card authorization. This is just a block on 15% of the value of your order onto your credit card, this amount isn't charged to your card, it is just used as security by us to fix the price. Full payment will be required within 3 business days after fixing the price. After which, your credit card authorization will be removed.
Can I pick up my order from LPM?
Yes you can. When you check out, you will have the option to pick up your order from our office. You have 10 business days to collect your order. After which, you will be charged $50 HKD per day for late a pick up.
Is there a fee for bank wires?
There is no fee charged by LPM for paying by wire, however, any fees charged by banks are the customer’s responsibility. To avoid delays, please call email firstname.lastname@example.org as soon as any bank transfer is made.
Do you accept credit cards?
Yes we accept credit cards. The maximum charge for charge credit card transactions is $30,000HKD or USD equivalent.
How quickly will you need my payment?
Once the deposit is paid and a price is locked in, the payment will need to be received within three business days. LPM reserves the right to cancel orders that do not meet this requirement. We recommend completing your payment the same day your order is placed to be sure your payment is received on time.
What happens if my payment isn‘t received within the applicable time period?
It‘s always best to send us your payment immediately to ensure LPM can honour the confirmed price. If payment is not received within 3 business days LPM reserves the right to either, accept your payment, refuse and cancel your order, or provide a fresh quote based on the market price at the time we received payment. If you are unable to make payment within the 3 business days because of any delays please contact us.
Do you have quantity discounts?
Yes. Our prices have already been calculated for high volume wholesale orders and we have discount tiers for most products.
Can I cancel my order?
Due to the constantly changing market, should you cancel an order or fail to pay for an order in full, you will forfeit the 15% deposit, plus applicable market loss. You are not entitled to any market gain in relation to a cancelled order.
Do you have a holding period for Bank Cheques and Bank Drafts?
Yes, we will not release your order till 5 business days after finds have cleared. This is to reduce LPM’s risk of potential fraudulent activity.
Do you offer Pooled Accounts?
We do not currently offer pooled accounts but will in the near future. If you would like to trade with a Pooled Account please register your interests with LPM at email@example.com